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Relocation & Qualification

Relocation

Verogen Relocation Services help you move your MiSeq FGx System down the hall or across the country. Verogen works with accredited third-party shipping companies to make sure that your relocation is successful.

Securely and safely move your instrument

Trained professionals use a White Glove Service to package, transport, deliver, and uncrate the MiSeq FGx System, and then inspect the instrument to ensure a damage-free delivery.

Customized to meet your needs

Verogen works with you directly to ensure that your lab is prepared to receive the equipment, taking note of any special instructions to ensure a smooth delivery process.

Peace of mind

Dedicated Verogen Field Service Engineers inspect the MiSeq FGx System before and after shipment, and perform a complete installation and system verification to ensure that instrument is fully operational after relocation.

Qualification

Verogen Qualification Services help ensure laboratory compliance with well-documented qualification protocols. With understanding of forensics regulatory requirements, Verogen provides tested qualification protocols to confirm that each functional component and system metric meets the highest operational and performance specification.

Qualification Services include Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).

Quality Assurance

Gain confidence in run data quality knowing that the MiSeq FGx System passes all qualification tests and performs within specifications.

Documentation Highlights Instrument Installation, Operation, and Performance

Pass audit inspections and be prepared with the necessary detailed documentation to satisfy reviews and show that the MiSeq FGx System meets system specifications and quality standards.

Performance Qualification Specific for Forensic Applications

Verogen Performance Qualification provides comparative quality metrics for run data. The Performance Qualification employs a PhiX run that uses the maximum number of cycles to produce the longer read length required for analyzing forensic samples.

Qualification ServiceService DescriptionRecommended Intervals
Installation Qualification (IQ)The IQ provides documented verification that the instrument is installed according to specifications and safety regulations.

During the IQ, a trained engineer confirms installation of the latest firmware and software versions, verifies system setup, confirms physical and environmental safety conditions, and provides an audit-ready report.
After initial installation or instrument relocation
Operational Qualification (OQ)The OQ verifies the overall functionality of the system according to validated operational specifications.

The OQ includes motion, optics, fluidics, and thermal qualifications.
During a preventative maintenance, service call, or according to laboratory standard operating procedure
Performance Qualification (PQ)The PQ ensures the accuracy and precision of the instrument according to validated performance specifications.

Critical aspects of the PQ include a PhiX run with projected yield total and data quality metrics.
After a preventative maintenance, replacement of critical components, or a system upgrade

Support Plans

Protect your equipment with simple plans and cost-effective benefits beyond the first year.

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Talk to a Verogen specialist