Instrument Services
Support Plans
Your MiSeq FGx System and ForenSeq UAS purchases are automatically protected with a one-year manufacturer’s warranty. Verogen offers simple support plans to protect your equipment with cost-effective benefits beyond the first year.
Preventative Maintenance
Maintenance procedures ensure that your instrument is functioning efficiently with proactive parts replacement, complete system inspection, and verification runs. Preventative Maintenance services are available as a standalone service or included with PLUS level support
Relocation
White glove relocation services move your instrument down the hall or across the country, ensuring that the instrument is set up correctly and not damaged along the way.
Qualification
Meet quality standard guidelines and regulations with Verogen qualification services. Verogen uses comprehensive and well-tested qualification protocols to ensure installation, operational, and performance quality, and to help you maintain compliance.
Application Services
Training
Become an expert on the MiSeq FGx Sequencing System with personalized training through library preparation, run setup, and data analysis. Verogen also offers advanced services to meet your laboratory-specific needs.
Validation
Rapidly validate the MiSeq FGx Sequencing System workflow with Verogen validation services. Verogen experts guide you through the design, execution, and data analysis to help you get online efficiently.