Verogen services maximize uptime and data quality

Instrument Services

Support Plans

Your MiSeq FGx System and ForenSeq UAS purchases are automatically protected with a one-year manufacturer warranty. Verogen offers simple support plans to protect your equipment with cost-effective benefits beyond the first year.

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Preventative Maintenance

Maintenance procedures ensure that your instrument is functioning efficiently with proactive parts replacement, complete system inspection, and verification runs. Preventative maintenance services are available upon request and included with PLUS support plans, or available as a standalone service.

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White glove relocation services move your instrument down the hall or across the country, ensuring that the instrument is set up correctly and not damaged along the way.

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Meet quality standard guidelines and regulations with Verogen qualification services. Verogen uses comprehensive and well-tested qualification protocols to ensure installation, operational, and performance quality, and to help you maintain compliance.

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Application Services


Become an expert on the MiSeq FGx Sequencing System with personalized training through library preparation, run setup, and data analysis. Verogen also offers advanced services to meet your laboratory-specific needs.

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Rapidly validate the MiSeq FGx Sequencing System workflow with Verogen validation services. Verogen experts guide you through the design, execution, and data analysis to help you get online with efficiency.

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We create thoughtfully tailored genomic solutions for forensic DNA labs.
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